"We provide more than the music.
We provide the party!"
(585) 388-1699
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Frequently Asked Questions
What will my DJ wear to my event?
Our DJs will come appropriately dressed for your occasion. You tell us how you want us to look. From costumes to tuxedos, we come dressed for the occasion.
Is backup equipment available?
Although we test the equipment before leaving for each show we do always have backup equipment waiting.
Do you have backup personnel in the event
of an emergency?
Additional personnel are always just a phone call away.
Do you have insurance?
Showcase Sound is fully insured.
We never invite prospects to private parties. This tactic is unprofessional and unethical. We do not invite people to crash your party to see us perform. We provide references and completed performance appraisals (when authorized by the customer) to every prospective client.
Absolutely! Your disc jockey will set up a private consultation with you to go over all the specifics of your celebration.
All of our DJs, musicians and vocalists realize that this your event and they will only be as interactive as you want them to be.
Showcase Sound makes a point to arrive at least an hour before the event, often earlier, but we always make sure that we arrive early enough to be more than adequately prepared. We will discuss these details with you prior to your event. We never charge you for any of the time it takes for set up or breakdown.
Sound doesn't own?
Our music collection is quite large, and does include most common requests. However, if you give us an advance request for music that we don't have, we'll try to buy it in time for your affair. The further in advance we receive the request, the more likely we'll be able to get it. This service is offered at no additional charge, but we do reserve the right to limit the number of selections that you ask us to buy specifically for your party. We can also play music from CDs or cassette tapes that you loan to us.
Showcase Sound doesn't cut corners on equipment. Inferior equipment, often used in an effort to cut costs, can result in static, inadequate bass, distortion, and generally poor sound. Therefore, we use only top-notch professional equipment from companies such as Crown, Mackie, JBL, American DJ, Numark, Odyssey and Gemini.
the music be too loud?
The volume will be set to appropriate levels
at all times during the event. During cocktails and lunch/dinner we play music
softly enough so that guests can carry on conversations without having to shout.
When it's time to dance, the music is made louder, but not painfully so. Usually
we are right on the money with our volume settings, but if you should ever find
it to be either too loud or too soft, tell us and
be sprung on us at the last minute?
No. While you can add additional
services (subject to their availability) to your contract at any time before the
party, you are under no obligation to do so. We have no hidden fees and will
never mislead you.
All of us at Showcase Sound are committed to
providing you with upbeat, sophisticated, and elegant entertainment.
Just email
us, or call us at 585-388-1699, and you'll be on your way to creating an
event that's magical, memorable...and fun!