"We provide more than the music.
We provide the party!"
(585) 388-1699
 |
 |
 |
 |
 |
 |
 |
|
|
|
|
|
|
|
|
.
Showcase Sound
Service Guarantee
There are many details that go into planning a party. The last thing you need to worry about is bad entertainment. We offer professional, reliable, quality entertainment. We want you to be 100% satisfied. But even more than that, we want you to be delighted (and we expect that you will be), so we give the following service guarantee to every customer:
- Your event will receive our full attention. You deserve nothing less.
- You will receive a personal entertainment consultation carefully covering all the details of your event which will be conducted by the DJ or MC responsible for your party. If you can’t make it to our office, we can come to you or we’ll do it by phone/fax/email. This allows us to organize and personalize your party in advance, and prevents the headaches of having to make last minute decisions at your event. To ensure that no details are lost, we will help you fill out one of our party planners.
- We are always available to discuss details of your event by telephone, fax, or email. We will give you our cell phone so that you can quickly reach us in an emergency.
- We will arrive on time. Whenever possible, our sound system will be set up and sound checked before your guests arrive.
- All staff (DJs, MCs, etc.) will be dressed appropriately. We dress to please. Your event may require formal tuxedos, or, you may prefer us to be dressed semi-formal, or casual. If you are having a themed party, a costume may be the proper attire. Whatever the event, we will dress appropriately. There is never an added fee for formal attire.
- We will act professionally. We won't drink alcohol or smoke before or during your event. We will treat you and your guests with professional courtesy. When children are present, we will work hard to keep objectionable lyrics out of our show and keep it "family friendly."
- We will use only professional and well-maintained sound equipment. Your party will NEVER have to end early due to equipment failure. Our high quality sound systems include professional brands, such as QSC, Numark, Mackie, JBL, American Audio, American DJ and Shure microphones. Our main speakers are elevated on stands to project the sound above the crowd, not into them. Proper speaker placement allows coverage of a large area without having to crank the volume to excessive levels. Our equipment is rack mounted, and appears attractive. Through our sound processors you can be assured that our sound system will be adjusted to the acoustics of your room. During cocktails and dinner we play music softly enough so that guests can carry on conversations without having to shout. When it's time to dance, the music is made louder, but not painfully so. Usually we are right on the money with our volume settings, but if you should ever find it to be either too loud or too soft, tell us and we'll adjust the volume level to your preference.
- We will be available for at least two additional hours (at contracted overtime rate) if you decide you want the party to continue beyond its scheduled time.